A culture of doing the right things.

Anyone can promise great service, but not everyone can deliver it. At Miller Phillips Insurance, we’ve built a culture around doing the right things. But don’t just take our word for it. Read these client testimonials to see exactly what we mean.

“I've been a client of your agency for 30 years and have always been treated with the utmost respect and professionalism. I often ask questions about my coverage and I'm always responded to quickly. I truly believe your agency has my best interests at heart - not your wallets, and that's rare in today's society. Thanks for serving me so well for so many years! ”

Greg B.Customer since 1989

“First, you and everyone in the agency are all professional, when doing your job, it’s a pleasure knowing that if we have a problem, you're there for us. ”

David H.Customer Since 1992

“Therese made the whole process of changing insurance companies for 3 autos that I own very quick and painless by knowing what information to ask from me and even upgraded 2 of the autos with better coverage from Erie Insurance and saving me lots of dollars!! Thanks Therese! ”

George K.Customer since 2017

“Very helpful and personalized coverage. ”

Lisa D.customer since 2016

“The Miller Phillips team continues to be the best. They exceed my expectations; whether it's for my auto policy, renters insurance or their in-house notary service. The agents take their time to answer all of my questions and are very thorough. I feel like a valued customer and I appreciate their great customer service!! ”

Autumn G.Customer since 2016

“Helpful sales staff and better rates. Therese answered all my questions and explained everything thoroughly. Other agents at other companies were misleading concerning amounts of insurance needed, what I could and couldn't choose. I appreciate her honesty and her knowledge. In the end I was able to get a better rate and that was also important. ”

Pau L.Customer since 2017

“Brian provides excellent service to his customers. His attention to detail is amazing. He offers the best options to the clients considering their specific circumstances. He is a true professional. ”

Gennadiy L.customer since 2016

“Great analysis of my previous coverage with great solutions.”

Melinda M.customer since 2017

“I've had my insurance with you for about 16 years now (since I turned 16.) The entire staff is friendly and always so helpful! Anytime I've ever needed to submit a claim or change/update my plan, it was been done promptly and efficiently! Thank you for all you do! ”

Amber M.Customer since 2001

“We obviously got started with Miller Phillips because of the customer relationship my family had with the company, and I am totally fine with that. I still remember meeting in our basement of the house when we were building in 2004. And 13 years later, the relationship is still going strong. Not that we need to talk that often or hardly at all but when we need you guys, you are always there for us. Thanks a bunch and keep up the good work. ”

Todd S. customer since 1995

“Everyone is always very friendly. I usually deal with Therese and she is wonderful! I moved away from the Saxonburg area over 4 years ago, but I'd rather keep my insurance with this particular branch of Erie because of the excellent customer service I've received over the years.”

Hannah L.customer since 2012

“Very polite and attentive service. Fair pricing with good coverage for both home and auto. ”

Glen C.Customer since 2011

“For years you have provided the various coverages we have needed. Any questions concerns are quickly addressed in a very professional and personal manner. The coverage is explained in a way that we understand and are confident.”

William D.Customer since 1977

“Stacy was very friendly and professional upon my first visit. She stopped what she was doing and didn’t have me wait for her. She responded quickly to my requests. ”

Chris M.customer since 2017

“We love the excellent service we get when we call. Everyone is pleasant to deal with and they appreciate you as a customer.”

James M.customer since 1986

“When asked for a quote your agency responds quickly. When we were asked to make some safety changes to our property, your agent held our hand through the process as a liaison between the insurance company and us and helped to ensure the solution suited both parties. ”

Holly S.customer since 2015

“You and your staff actually know who we are either when we call in or come into the office in person. That's refreshing in today's business environment. ”

Scott D.Customer since 2013

“You provide what I need without a fuss. ”

James C.customer since 2004

“Great support staff.”

Robert B.customer since 2015

“Therese is a very knowledgeable agent and is very nice and helpful…Made our insurance move from WV to PA very easy. ”

Bruce W.customer since 2016

“Your team is always very helpful and knowledgeable. Your service is personalized, as every time I needed to review or update coverage, my specific situation and needs were addressed. You were also available anytime I needed a question answered or advice on what needed done. I would highly recommend Miller Phillips Insurance. I have been a long time customer and am happy with the coverage and service provided.”

Kathleen N.Customer since 1983

“Very knowledgeable, kind and always very helpful. Thanks! ”

Robert L.personal insurance client

“Your agency is always very knowledgeable and helpful. I made some vehicle changes this year and the office made it a simple process, even e-mailing me new ID cards.”

Jennifer A.Customer since 2017

“Great and friendly service”

Anthony B.customer since 1980

“We have been very pleased with the high level of service that we have received over the years. We have always received immediate responses to any questions or issues that we have had. They are always efficient at handling any coverage changes that we request. We highly recommend Miller Phillips Insurance.”

Jonathan D.Customer since 2004

“Always had my best interests in mind, flexible and provided options I didn't even know were available. Thanks. ”

Brian S.Customer since 1992

“Quality service. ”

Matthew P.customer since 1997

“You have always been there when needed and very helpful when seeking information.”

Philip K.customer since 1985

“Miller Phillips Insurance has made my insurance experience such a positive one. The employees are responsive, friendly and competent. I would suggest this company to any of my friends and family. Thank you! ”

Shane M.Customer since 2005

“Brian and crew are very helpful and prompt answering all our questions. ”

Joe F.customer since 2016

“I liked the fact that all details were fully explained. All coverages were clearly discussed along with possible options and extras. The total price was also a big factor.”

Robert S. customer since 2016

“Always helpful when I call. Quick response to messages.”

Lynn P.customer since 2005

“I like 'shopping' local. And I have had Erie Insurance for ages. I feel I have a decent rate and I have no desire to shop the other folks who say they can save me hundreds of dollars ... my rates for home and auto combo are good for me. And I rest assured that I am with a reputable company in Erie and Miller Phillips Insurance.”

Diane S.Customer since 2000

“Great people who truly value the customer and his needs!!”

Richard B.customer since 2008

“Prompt and friendly service from Therese. She makes helpful suggestions and points out features we may not be aware of. ”

Larry P.customer since 1985

“Always friendly and very helpful. Appreciate the convenience of having your office right in the "burg"!! ”

Ralph F.customer since 1977

“We have been insured through Erie and your business for a long time, and wouldn't dream of going anywhere else! The personable, friendly service and you all have our best interest in mind! Thank you and your wonderful employees for a job well done! Don't change a thing!!! ”

Thomas B.Customer since 1983

“Easy to deal with, good rates and nice people.”

Zachary S.customer since 2017

“Always there to answer my questions. And if options exist they are explained. Insurance costs are very competitive.”

Richard D.Customer since 1978

“Personal, friendly service at a fair price. ”

Peter M.customer since 2017

“We appreciate the friendly hometown relationship. Always kind, helpful and professional. Thank you for accommodating us and helping with our insurance needs! ”

Mark O.Customer since 2017

“Awesome customer service great friendship and whole hearted sincerity are all qualities of Brian Kanterman. It's nice to know the person you work with is not only a good person but has a great product. ”

Ethan N.customer since 2017

“Very good response time to questions and concerns. ”

Mark M.customer since 1977

“I don't know if at this moment I could single out one thing. I believe it's everything. Kind people getting the job done and willing to spend time talking about concerns.”

David E.customer since 2013

“We bought a new home and Therese made it so easy to get us homeowners. She also set up an auto policy for my daughter and my daughter couldn't believe how easy it was. THANKS to everyone at Miller Phillips! ”

Jeffrey G.customer since 2015

“Always very helpful and very professional when I have any problems or concerns. Keep doing what you’re doing. Thank you.”

Michael M.customer since 1996

“Good agency and cost effective. We changed to this insurance company as it offered the same product for significantly less cost. ”

Dennis M.customer since 2016

“Helpful information for policy. Great price and very nice people to do business with.”

Beth K.customer since 2016

“We appreciate the prompt service we have received including speedy answers to questions. Guidance regarding how to improve our coverage was also invaluable. ”

Loretta P.customer since 1977

“Brian really made sure he understood my needs before he made his first recommendation. He helped prepare me for future needs I may encounter and what to think about when that happens. ”

Philip T.customer since 2017

“You are always able to give options that work for any situation that we have had.”

Charles C.customer since 1996

“Easy to work with. Off street parking available. Questions answered promptly. Notification when problems occur. Phone calls returned quickly. ”

Frank E.customer since 1977

“Just knowing you're there, is a comfort. Someone has always been very prompt in answering any question I have asked. ”

Judith H.customer since 1985

“When we call, your people always help and answer like we are your family!!!! ”

Rich P.customer since 1977

“Great customer service and low prices! ”

Mara D.customer since 2017

“You guys are super prompt and very knowledgeable. Anytime I have a question, it is answered quickly and accurately!”

Justin R.customer since 2011

“Agent Stacy is very knowledgeable and was able to provide me with the exact policy needed. Very professional but yet a very friendly and helpful attitude. The ability to suggest products needed and those not required was very helpful and top notch. She was also well versed in explaining terms I was not familiar with.”

Val & Nancy K.customer since 2016

“Matt and Michelle always go the extra mile for us and are just genuinely good people that we feel lucky to call our friends!!! ”

Brad B.customer since 2009

“You offer kind and friendly service, which I appreciate. ”

Cynthia M.customer since 2016

“You take good care of me!!!! ”

Kenneth L.customer since 1998

“You worked hard to get the ride share coverage when no one else could. ”

Valerie B.customer since 2016

“Great personal service! ”

Richard B.customer since 2007

“We already receive prompt and efficient service when dealing with Miller Phillips Insurance.”

Christopher B.customer since 1996

“Always helpful and get back to us ASAP!”

Timothy W.customer since 1986